Terms and Conditions
1. General Terms
By renting our coffee lab facilities, you agree to comply with all terms and conditions outlined in this document. These terms are binding and enforceable.
- All bookings must be made through our official booking system
- Renters must be at least 18 years of age
- All participants must follow safety guidelines and instructions
- The lab must be left in the same condition as found
- Any damage to equipment must be reported immediately
2. Deposit Policy
A security deposit is required for all lab rentals to ensure proper care of equipment and facilities.
- Deposit amount: AED 1,000
- Deposit must be paid at least 48 hours before the rental date
- Deposit will be refunded within 7 business days after the rental period
- Deposit may be withheld for:
- Damage to equipment or facilities
- Excessive cleaning required
- Late return of equipment
- Violation of safety rules
3. Cancellation Policy
We understand that plans may change. Our cancellation policy is designed to be fair while protecting our business operations.
- Cancellations made 7+ days before rental: Full refund
- Cancellations made 3-7 days before rental: 50% refund
- Cancellations made less than 3 days before rental: No refund
- Rescheduling is subject to availability and must be done at least 3 days in advance
- No-shows will be charged the full rental amount
4. Equipment Usage
All equipment must be used according to manufacturer guidelines and safety protocols.
- Equipment must be operated by trained personnel only
- Any malfunction must be reported immediately
- Do not attempt to repair equipment yourself
- Follow all posted safety guidelines
- Return all equipment to its designated storage area
5. Liability
By using our facilities, you acknowledge and accept the following liability terms:
- We are not liable for any personal injury or property damage
- Renters are responsible for their own insurance coverage
- We reserve the right to terminate rental for safety violations
- We are not responsible for lost or stolen personal items
6. Contact Information
For any questions regarding these terms and conditions, please contact us:
- Email: support@coffeelab.com
- Phone: +971 4 XXX XXXX
- Address: Dubai, UAE